Terms and Conditions

1. General

1.1 By accessing and using Bounsiskin.com (the "Website"), you agree to be bound by these Terms & Conditions. If you do not accept these terms, please refrain from using our services.
1.2 We may update these Terms & Conditions from time to time. Your continued use of the Website following any updates constitutes acceptance of the revised terms.

2. Definitions

"Bounsi Skin" refers to the brand and business operations under Bounsi Skin Pty Ltd, operating in Victoria, Australia.
"Goods" refers to skincare products available for purchase on the Website.
"Order" refers to a purchase request made by a user.
"Services" refers to the online shopping and customer service facilities provided by Bounsi Skin.
"You" refers to the person using the Website.

3. Eligibility & Access

3.1 The Website is available for individuals aged 18 and over. By placing an Order, you confirm that you meet this requirement or have the necessary guardian consent.
3.2 We reserve the right to refuse service, block access, or cancel Orders at our sole discretion.

4. Ordering & Payment

4.1 All Orders are subject to availability and acceptance. An Order is not confirmed until payment has been processed.
4.2 Prices on the Website are listed in AUD and include applicable taxes unless otherwise stated.
4.3 We accept major credit cards and other payment methods as indicated at checkout.
4.4 Once an Order has been placed, it cannot be modified or cancelled unless required by Australian Consumer Law.

5. Shipping & Delivery

5.1 Orders are processed within 2-3 business days. Estimated delivery times depend on your location and shipping method.
5.2 Shipping costs are calculated at checkout. We are not responsible for delays caused by third-party carriers.
5.3 If an Order is undelivered due to incorrect address details provided by you, additional charges may apply for re-shipment.

6. Returns & Refunds

6.1 We accept returns within 30 days of purchase for unused, unopened products in their original condition.
6.2 Refunds will be processed within 7 business days upon receiving the returned items.
6.3 Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
6.4 Refunds and exchanges are subject to our detailed Returns & Refunds Policy available on the Website.

7. Intellectual Property

7.1 All content on the Website, including product descriptions, images, branding, and text, is owned by or licensed to Bounsi Skin and is protected under intellectual property laws.
7.2 You must not copy, reproduce, distribute, or use any content without our prior written consent.

8. Privacy & Security

8.1 We collect and store personal information in accordance with our Privacy Policy.
8.2 By using the Website, you consent to our collection and use of your data as outlined in our Privacy Policy.
8.3 We implement reasonable security measures to protect your information but cannot guarantee absolute security.

9. Third-Party Links

9.1 The Website may contain links to external sites for convenience. We are not responsible for the content or policies of these third-party sites.

10. Limitation of Liability

10.1 To the extent permitted by law, Bounsi Skin is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of Goods.
10.2 Nothing in these Terms & Conditions limits your statutory consumer rights under Australian Consumer Law.

11. Indemnification

11.1 You agree to indemnify and hold Bounsi Skin harmless from any claims, losses, liabilities, damages, or expenses arising from your misuse of the Website or violation of these Terms & Conditions.

12. Governing Law

12.1 These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts in Victoria.