Privacy Policy

1. Our Commitment to Your Privacy

At Bounsi Skin, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and store data. As an Australian-based company, we comply with the Australian Privacy Principles and the Privacy Act 1988 (Cth).

2. Application of This Privacy Policy

This Privacy Policy applies to Bounsiskin.com and covers all personal information collected as a result of using our website. Some of the data we collect may not be considered personal information under the Privacy Act, such as de-identified or aggregated data.
Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

3. Personal Information We Collect

When you shop with us, subscribe to our emails, or contact customer support, we may collect information such as:
Name
Email address
Contact number
Shipping and billing address
Payment details (processed securely via third-party providers)
Browsing behaviour and interactions with our website
We do not collect sensitive information (e.g., religious beliefs, health data) unless required by law or with your consent.

4. Why We Collect Personal Information

We collect and use personal information to:
Process and fulfil orders
Provide customer support
Improve and personalise your shopping experience
Send promotions and marketing materials (with your consent)
Prevent fraud and ensure security
Comply with legal obligations

5. How We Collect Information

We collect information directly from you when you:
Make a purchase
Sign up for our newsletter
Contact customer support
Browse our website
Engage with us on social media
We also use cookies and similar technologies to collect browsing data, track preferences, and enhance your experience. You can disable cookies via your browser settings.

6. Storage & Security of Information

Your personal data is stored in secure systems with encryption and industry-standard safeguards. While we take all reasonable measures to protect your data, the internet is not 100% secure, and we encourage safe online practices.
We will securely delete or de-identify personal information when it is no longer needed.

7. Sharing Your Information 

We may share your data with trusted third-party service providers to assist in order fulfilment, payment processing, marketing, and analytics. These providers are contractually obligated to protect your data and only use it for the intended purpose.
We never sell or rent personal information.
We may disclose your information when required by law, in response to legal requests, or to prevent fraud and security threats.

8. Your Rights & Choices 

You have the right to:
Access, update, or correct your personal data
Opt-out of marketing communications
Request data deletion (subject to legal obligations)
To exercise these rights, contact us at hello@bounsiskin.com.